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Old 11-26-2017, 02:46 AM   #1

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Multiple Maps Update Issue WIth INE-W960 and INE-W960HDMI

Hi All,

I am having repeated issues with my Alpine INE-W960 and INE-W960HDMI head unit and the map updating process (originally had the W960 and lost two in the process although the second was swapped out by the place of purchase) . During the update process, the update freezes and I receive an error that the update on the stick does not match the stereo or something similar. Unfortunately, two units have bricked during the updates and I am absolutely nervous about trying the update process again since I cannot risk the loss of another unit and replacement. Naviextras has been absolutely useless (as has Alpine previously) trying to solve the problem and I am hoping that someone out there may have experienced something similar or may have a suggestion. Please let me know if any additional information would be helpful.

I appreciate the help in advance.

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